GOALKEEPER GLOVES DELIVERY AND RETURN POLICY

Delivery:

🇬🇧 UNITED KINGDOM

🚚 UK Tracked Standard (£4.49)

👉 Delivered in 2-3 working days

👉 Delivery days are Monday – Saturday

👉 Email and SMS tracking provided (if mobile number supplied)

👉 Unavailable to Channel Islands and Scilly Isles

🚚 UK Tracked Express (£5.99)

👉 Delivered in 1-2 working days

👉 Delivery days are Monday – Saturday

👉 Email and SMS tracking provided (if mobile number supplied)

👉 Unavailable to Channel Islands and Scilly Isle

🚚 UK Next Day Mon – Fri (£8.99)

👉 Delivered next day

👉 Delivery days are Monday – Friday only

👉 Must be ordered by 15:00 for next day delivery

👉 If ordered after 15:00 on Friday, delivery will be made Monday

👉 Fulfilled by Fed Ex

👉 Email and SMS tracking provided (if mobile number supplied)

👉 Unavailable to Scotland, Northern Ireland, Channel Islands, Scilly Isles

🚚 UK Saturday Guaranteed by Noon (£18.99)

👉 Delivered Saturday

👉 Delivery days are Saturday only and by 12:00

👉 Order cut off time is Friday 12:00

👉 If ordered after 12:00 on Friday, it will be delivered Monday

👉 Fulfilled by Fed Ex

👉 Email and SMS tracking provided (if mobile number supplied)

👉 Unavailable to Scotland, Northern Ireland, Channel Islands, Scilly Isles)

🚚 Channel Islands Tracked Standard (£8.99)

👉 Delivered in 7-10 working days

👉 Delivery days are Monday – Saturday

👉 Email and SMS tracking provided (if mobile number supplied)

🇪🇺 EUROPE

✈️ European Tracked Standard (£9.99)

▶️ Delivered in 5-7 working days

▶️ Delivery days are Monday – Saturday

▶️ Email and SMS tracking provided (if mobile number supplied)

🇦🇺 AUSTRALIA

✈️ Australian Tracked Standard (£11.99)

▶️ Delivered in 7-10 working days

▶️ Delivery days are Monday – Saturday

▶️ Email and SMS tracking provided (if mobile number supplied)

🇺🇸 UNITED STATES

✈️ United States Standard (£13.99)

▶️ Delivered in 4-8 working days

▶️ Delivery days are Monday – Saturday

▶️ Email and SMS tracking provided (if mobile number supplied)

🌎 REST OF WORLD

Note: Rest of World delivery fees will vary by which zone your country falls within (zones 1-4). What zone your delivery address is in and the fee will be clearly communicated at checkout.

✈️ International Standard Zone 1 (£10.99)

📌 Delivered in 10-14 working days

📌 Delivery days are Monday – Saturday

📌 Email and SMS tracking provided (if mobile number supplied)

✈️ International Standard Zone 2 (£15.99)

📌 Delivered in 10-14 working days

📌 Delivery days are Monday – Saturday

📌 Email and SMS tracking provided (if mobile number supplied)

✈️ International Standard Zone 3 (£18.99)

📌 Delivered in 10-14 working days

📌 Delivery days are Monday – Saturday

📌 Email and SMS tracking provided (if mobile number supplied)

✈️ International Standard Zone 4 (£29.99)

📌 Delivered in 10-14 working days

📌 Delivery days are Monday – Saturday

📌 Email and SMS tracking provided (if mobile number supplied)

Return & Exchange Policy

REFUND POLICY

We accept refunds under the following circumstances:

The product is still sealed and in original packaging
The product has not been used or worn
The product has a genuine fault or defect upon arrival
The product is lost in the postal service and proof is provided (e.g. no confirmation of signed delivery etc.)

RETURNS POLICY

Terms & conditions of returns:

The product must be returned within 30 days of purchase - we cannot accept returns later than this
Products must be returned in original condition & packaging

Unfortunately, we cannot refund:

Shipping costs
Contact latex gloves with protective palm plastic removed
Gloves with Glove ID (unless the glove has a genuine defect or fault upon arrival)
Products returned after 30 days since purchase
Gloves with wear or deterioration that is deemed fair use - latex is a natural material that can and will experience wear from the very first use, the level of wear will vary per keeper depending on their age, technique, playing surface and much more (please see our glove care page HERE for more information)
Gloves with wear or deterioration caused by not preparing and caring for them in line with the glove care instructions on the packaging

Returns Address

Please return, with a covering letter outlining your request for exchange or refund, to:

Returns Dep.
Advanced Goalkeeping
Address to be added
United Kingdom

Please note:

Delivery addresses that include an error or have been incorrectly added by the customer and result in the order being returned to our warehouse will not have their shipping charge refunded if the customer chooses a refund. If the customer would like us to resend the order an additional shipping cost may be charged.